John B. asked

🔌  Appliance

I have a GE model number DSS25KSRE refrigerator/freezer. The freezer in the back starts to frost up and the refrigerator starts to get warmer. I defrosted it and it worked for a couple of months, but now it's doing it again. It is approximately 13 years old. Is this a coil issue, and can I fix it?

May 27th, 2023

Jay F. answered

The issue you're experiencing is likely due to the defrost heater failure, which is a common problem...

May 27th, 2023

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