asked

I have a GE side-by-side refrigerator model DSS25PFMC WW. Over the last few days, we lost power a couple of times. Now, the freezer half stopped freezing, though it's still cooling. The refrigerator section is cooling, and the fan in the freezer is humming and blowing. The light on the door that illuminates the area for pouring water or getting ice is not working. The compressor at the bottom of the fridge is cool, and the fan next to it is not moving. The fridge has become completely silent after I unplugged and plugged it back in. What could be the issue, and what should I do?

July 18th, 2024

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