asked

I have a Kenmore Elite HE3 front load washer with error code F-13, indicating a problem with the dispenser actuator. I replaced the dispenser motor twice, but now none of the dispenser motors move when the washer is turned on, and I still get the F-13 message. I ran the diagnostic and everything works except the dispenser motor. I measured voltage at the connector and the CCU, and there is a signal, but the motor doesn't move. What could be the issue, and how can I fix it?

February 19th, 2024

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