asked

I have a Kenmore HE2 Plus washer, model #110 47512600. The washer has power (lights come on), but the cycle does not start. The door light stays on, and the 'Add a garment' light comes on even after pressing the 'stop' button twice. The door was locked, and cutting power didn't help. I used the manual door release to open the door and remove the clothes. The lock door light remained on, but the door did open. The washer has been working fine until now, with the only change being a slight re-leveling adjustment due to vibration. What could be the issue?

March 2nd, 2024

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