Kimberly B. asked

🔌  Appliance

I have a KitchenAid dishwasher model W10579097A, about 4 years old. When I press a cycle and close the door, the 'add dish' light won't go off and the cycle won't run. I have tried turning off the breaker for one minute and checking the door closure, but the issue persists. There are no error codes or blinking lights, and the door seems to be closing properly. What could be the issue and what steps can I take to resolve it?

November 14th, 2023

Robert R. answered

The issue you're experiencing is likely due to a faulty door latch assembly. Here are the steps to d...

November 14th, 2023

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