asked

I have a KitchenAid side-by-side refrigerator with a model number KFIS20XVMS11. The icemaker has water frozen outside of the cube tray and water is dripping out of the dispenser. The fridge is 8 years old, and I have removed the icemaker to thaw and remove the extra ice. The freezer is running normally without any snowy frost. What could be causing this issue and what steps should I take to resolve it?

July 28th, 2024

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