We purchased a Ceramic glass stove top, Model #FEC30S6ABA in 2002, and had it installed into a pressboard/formica veneer countertop. When the ceramic cracked under use, a different installer told us that the stovetop could not be supported primarily by the counter top and therefore had to be remounted using the retaining brackets as the main support. We have now installed granite counter tops. Can this be used as the main support and the retaining brackets discarded?

October 30th, 2023

The 'warming' burner (the 5th burner) has gone out on a 4-year-old Kenmore glass top stove. A local repairman took it apart and got anxious about potentially breaking the cooktop or the control panel. He recommended leaving the burner as is because it's too delicate to fix something that 'hardly ever gets used'. Is repairing that element really that big of a deal? Are Kenmore glass tops really difficult to work on? Should I accept his perspective on this and just pay his '15 min/$64 bill' and leave it at that?

August 26th, 2023

I have a 4-year-old Maytag heater series 9, and the pilot will not stay lit. What could be the issue, and is it cheaper to replace the thermocouple or buy a new heater?

June 4th, 2023

My 4-year-old Kitchen Aid dishwasher, model KUDSO1FLSS6 type 577-0, is making an extremely loud noise during cleaning. It never did this before. What could be the issue and how can I fix it?

March 8th, 2023

I bought a Maytag stove and a rat came and ate the side cotton filling. Can I dismount the side panels and replace the side filling? I have never used the stove. What can I do?

May 2nd, 2023