asked

I have a MVWC565FW Maytag top-loading washing machine that is not cleaning clothes properly. The agitator is not moving, and dirt and stains are not coming out. The machine is a few months old and has not cleaned well from the start. I have tried the POWER wash and ran the clean fresh cycle to restore factory defaults, but it still doesn't work. After a load, I often have to run another drain cycle. The drum spins fine, but I have to go through multiple drain cycles to get the water out of the clothes. The machine has been like this since installation. What could be the issue, and what should I do?

October 1st, 2023

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