asked

I have a Samsung front load washer, model WF410ANW/XAA, where the inside tub does not spin freely. I can spin the tub about a quarter turn and then it hits something inside, which sounds/feels like it's in the upper left-hand corner of the drum casing. The washer is about 12 years old. The rotor/stator and sensor are all good, and the bearing looks good with no slop/movement in the shaft. From the back side, I can also turn the rotor about a quarter turn. What could be causing this issue, and is there a way to fix it without replacing the washer?

July 10th, 2023

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