Amanda I. asked
I have a Thermador Microwave model # MBBS/01. The turntable doesn't turn, and I see the brown plastic piece under the plate has a broken center piece. I need the part GN.01.02 5888W2A012-1 to make the glass plate turn. Do you plan on doing the work yourself, and is there anything else we should know to help you best?
February 11th, 2024
Charles R. answered
The broken center piece under the turntable plate is likely the pulley or cooktop ring. Here are the...
February 11th, 2024
Create an account to view answers and interact with the community!
I have a KitchenAid refrigerator model KBLP36FKS00, about 12 years old. We've had issues with defrost during heavy use and the freezer drawer not being fully closed. A repair person gave me a reset code some years ago, and we've been careful to close doors since then. The door was left ajar again, and I can't find the code. Can you help?
August 25th, 2024
My Miele G841 dishwasher is blinking 'intake/drain' and I don't hear the pump running. Where is the drain hose located, and how do I check for blockages? If the hose is clear, what could be the issue, and how much would a replacement drain pump cost?
November 27th, 2024
I have a Kenmore Elite Dishwasher model 665.14793N510 that will not run. When I press SMART WASH and Start, I hear a series of about 20 clicks, followed by several short sets of 4-6 clicks, and then the series of 20 clicks starts again. The process runs for about 3 minutes, then the blue light on the front panel goes out. Can you help diagnose the issue?
November 8th, 2024
My Whirlpool model WTW5000DWI won't start when I press the start button; the Progress light only says 'locked'. The water pump previously stopped working when I pressed the start button, but we now have water. The machine is still not responding. What could be the issue and how can I resolve it?
July 8th, 2023
I have a Kenmore Refrigerator model # 72862100. The freezer maintains cold, but the refrigerator remains warm. I unplugged the unit for 24 hours to defrost, removed panels for airflow, and found a wire with a clamp not attached to anything, possibly the defrost heater. I believe the defroster is not working and want to know how to repair it myself. Can you help?
June 9th, 2024