asked

I have a Whirlpool 4-door fridge that is about 6-7 years old. For the past 2 months, I've been experiencing ice buildup at the bottom of the French drawer (cold drinks drawer). I had a technician who suggested it might be due to the cold drinks drawer control not allowing a full thaw cycle, but he didn't perform any diagnostics and took $600 without resolving the issue. Additionally, we had the drain cleaned 2 years ago and replaced the fresh produce evaporator fan last year. What could be causing the ice buildup, and how can I fix it?

December 19th, 2023

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