asked

I have a Whirlpool refrigerator model number WRT311FZDBO1 that drips water from the freezer into the bottom area and forms ice on the freezer shelf tray and behind the back panel. The fridge is slightly tilted backward, and this issue started in November 2021. What could be causing this problem, and what steps can I take to resolve it?

March 14th, 2024

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