Samuel M. asked

🔌  Appliance

I have Lowe's Protection Plus on my Maytag model MVWC565FW washing machine. It has been making unusual noises for the past couple of months, and now it makes a loud, metal-on-metal ratcheting sound for 5-10 seconds when the spin cycle begins. I need a service call to address this issue.

April 28th, 2023

Melissa K. answered

The loud noise during the spin cycle indicates that the gearcase in your washing machine is failing....

April 28th, 2023

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