I am trying to use the self-clean function on my GE Profile gas range, which is approximately 10 years old, but I keep getting an error code: SURR FACE BURN NeR5. The error code previously indicated that one of the burners was on, but they are all off. What could be causing this error, and what steps can I take to resolve it?

May 7th, 2023

My Scotsman ice machine is not working, the water down diagnosis light is on, and I have already changed the water filter and confirmed the inlet valve is working. The unit is 18 years old. What could be the issue and how can I fix it?

October 23rd, 2024

My electric oven, about 10 years old, suddenly stopped working, including the bake and self-clean functions, but the clock, stove top, and timer are still operational. What could be the issue and how can I resolve it?

October 29th, 2024

I have a Cafe side-by-side fridge and freezer. The ice maker is not making ice, even though the water filter was replaced 1.5 months ago. The freezer seems to be cooling properly, but there are only 2 or 3 cubes stuck together in the ice maker. What could be the issue and what troubleshooting steps can I take?

May 18th, 2024

I have a Thermador gas range about 3 years old. One of the burners sometimes makes clicking noises and occasionally shuts off automatically. What could be the issue, and how can I get help to fix it?

August 11th, 2024