Ebony S. asked

🔌  Appliance

I own a Jenn Air Ceramic Cooktop - Model # CVE3401B. A pot of water boiled over and some water got into one of the on/off dials, causing an arc of electricity. Now none of the burners will heat up, although the light shows they are on. The exhaust fan still works fine. Can this be fixed, and should I call an appliance repairman or an electrician?

February 20th, 2024

Patricia C. answered

The issue you're experiencing is likely due to a short in the control system caused by water getting...

February 20th, 2024

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