asked

I purchased a Samsung refrigerator (Model RB215LASH, Serial # XXXXX) on 10/27/06 from Lowe's. The refrigerator has been experiencing fluctuating temperatures (from 38-60) and requires frequent defrosting. A local technician has already attempted to fix the issue by melting the ice buildup, but the problem has recurred. The technician is planning to replace two parts. What additional information or steps can I provide or take to help resolve this issue?

February 11th, 2023

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