Christie S. asked

🔌  Appliance

I replaced the lid switch on my new Whirlpool washer (model WTW5015LWO) after breaking the old one. Now, the washer locks but won't agitate or spin. I tried the diagnostic reset but it didn't work. What could be the issue and how can I fix it?

December 3rd, 2023

Brenda L. answered

The issue might be related to the washer entering a diagnostic mode or encountering an error code. H...

December 3rd, 2023

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