My washer washed and spun after washing but during rinsing when it went to drain, it stopped, shook, and the door locked. I unplugged it and plugged it back in, but the cover remains locked. I can't open it to see if something is caught around the agitator. What should I do to unlock the cover and diagnose the issue?

January 4th, 2024

I need an oven element replacement for my Westinghouse oven, but I'm unsure of the exact model number. The number I have is F 569670 (with possible 6's being 8's). The oven is at least 10 to 15 years old, and the current element is broken and not working. How can I confirm the correct model number and find the appropriate replacement element?

September 8th, 2023

We’ve had the dryer vent professionally cleaned and put a new hose on the dryer, and always clean the dryer vent out each time we dry clothes, but the AF indicator comes on. Could there be a problem with the sensor? The AF indicator doesn’t come on all the time, only about 75% of the time.

June 29th, 2023

My Samsung microwave model number MC17J8000CG is not heating and is showing a 'RUN' code that I've never seen before. The door is fully closed, and it was working fine until a couple of days ago. What could be the issue, and what should I do?

March 14th, 2024

We have a GE range with a hidden oven element and warming drawer. The instructions say to lift the cooktop to replace the oven element, then go in from the side. Is there a video for this, and what should I do if the oven box gets caught while trying to pull it out?

September 7th, 2024