We have a Sub-Zero fridge with a freezer on the bottom. The freezer defrosted, and the temperature is 59°F and won’t cool. The fridge is about 8 years old and has never had its coils cleaned. What could be the issue, and what steps should I take to resolve it?

April 13th, 2024

I have a Sub-Zero model BI-36U/S/PH built in February 2011. I have a very loud whine from the fridge while running that has just started. I power cycle and it goes away but comes back in 15 minutes. Now it happens all the time when powered on. What could be causing this noise and what should I do?

November 8th, 2023

The oven door won't unlock after a cleaning cycle. It's been over 4 hours since the cycle completed. We've unplugged the range and left it unplugged for over half an hour. Nothing works. The oven is a GE Profile TrueTemp 4-burner gas stove, at least 10 years old. What can be done to unlock the door?

February 13th, 2024

What does an F1 ERR mean on a Hisense refrigerator, and how can I fix it?

February 19th, 2024

There is water collecting in the bottom of the fridge and eventually overflowing, leaving a puddle on the floor. The fridge seems to be functioning properly otherwise, and the freezer fan is working. What might be causing this issue and how can it be resolved?

August 18th, 2023