Our oven has no display and is not working, even though the power is on. There was a light burning odor coming from the oven before it stopped working, and I replaced the clock panel, but it is still not working. What could be the issue, and what steps should I take to diagnose and fix it?

January 6th, 2024

My Whirlpool washer (model Wfw72hedw0) won't start. When powered up, the pump comes on and stays on, but there are no lights, error codes, or response from the control board. I can enter diagnostic mode and get an AF3e1 error. I've already checked the hoses, electrical connections, and replaced the door mechanism and water level switch. What else can I do to troubleshoot this issue?

September 21st, 2024

Our Whirlpool refrigerator's ice cube tray is leaking, causing ice cycles and congestion in the bin, and we don't get a lot of ice. The refrigerator is level and about 3 years old. What could be causing this issue and what steps can we take to fix it?

December 9th, 2024

My dishwasher Model # KDFE104HWH1 does not drain completely at the end of the cycle, leaving about 2 inches of dirty water. Pressing the stop/drain button does not work until about 6-8 hours after the wash, then it drains the water. Is the dirty water left at the bottom of the dishwasher after every cycle? Have you noticed any error codes or flashing lights on the dishwasher's control panel when this issue occurs? Is there anything else the Appliance Expert should know before I connect you? There is contradictory instructions on filter cleaning. The Owners manual says to clean regularly. The Quick Start Guide says 'there is no need to ever remove and clean the filters'. Which is correct for my model?

August 16th, 2024

Do you sell Bosch refrigerators, specifically the Series 500 counter-depth model with French door style, water/ice in the door, and dimensions that fit a space 38 wide, 24 deep, and 72 high? I am replacing an LG refrigerator that died after 5 years and prefer to purchase through Sears if possible.

February 21st, 2023