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My freezer's drain is frozen and spills water out of the bottom, and the defrost function doesn't seem to be working. The refrigerator is level, but the issue has been ongoing for 2 months. I've manually defrosted and cleared the drain, but the problem persists. The door ice maker has been non-functional for years, and we've turned off both ice makers to reduce water usage. What could be causing this issue, and how can it be resolved?

July 22nd, 2024

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