asked

My Frigidaire FEX831CS top load stacked washer/dryer has a problem where the motor runs and turns the belt clockwise on all pulleys, but the drum and agitator do not turn. When I turn the belts counterclockwise by hand, the drum and agitator turn. It seems like the motor is running in the wrong direction or the clutch is not engaging in the direction the motor is turning the belts, which is clockwise. What could be the issue and is it fixable?

February 5th, 2024

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