There is a rubber piece that came off the drum of my dryer. The brand and model are MEDB765FW0. It's a long black rubber piece that came off yesterday. Is there anything else the Appliance Expert should know before I connect you? Rest assured that they'll be able to help you.

December 6th, 2023

My Viking professional freezer, about 10-15 years old, is not getting cold enough, with the temperature not dropping below 20°F. I replaced the gasket to solve ice buildup inside, but the freezer still won't get cold enough. What could be the issue and what should I do?

March 5th, 2023

After a self-clean cycle, my electric oven (9 years old) has a light that won't turn off and a lock symbol showing on the screen. The oven door opens and works, but the symbol and light remain on. What could be the issue and how can I resolve it?

June 26th, 2023

I have a top-loading washer with a 10-year basic warranty that is not spinning. The issue just started two days ago, and I haven't tried anything yet. What could be the problem and what steps should I take to diagnose and fix it?

August 4th, 2023

My Dacor warming oven MWO27 suddenly stopped working. I checked the home fuse box and the outlet it's plugged into, but they are fine. The problem started two days ago, and I've only tried unplugging and plugging it back in. How can I diagnose and fix the issue?

September 3rd, 2023