My dryer drain collects water after the heat exchanger. What do I need to do to keep it free of backup water? Also, sometimes the dryer ends in alarm with a DP alarm after 7 minutes.

November 23rd, 2023

I have a Maytag washing machine with a 10-year motor and basket guarantee. The basket has been unbalanced for about a month, causing the machine to stop during the spin cycle. I've tried adjusting the load, leveling the machine, and checking the shock absorbers, but the issue persists. How can I request service to repair the unbalanced drum?

November 8th, 2023

I have an extended warranty that is expiring this week. My Whirlpool refrigerator/freezer has been malfunctioning for a month, fluctuating between being too warm and freezing. Multiple technicians have been unable to fix it, even after replacing the compressor and evaporator. The issue persists, and the service company has closed the case, directing me to contact Whirlpool for a new complaint. Can you help diagnose the problem and suggest next steps?

January 18th, 2024

My Maytag washer (model mhw3505fw1) stopped working mid-wash, with the door locked and the machine dark. I've tried unplugging it for various durations and checking the breaker, but it remains dark. I've also replaced the control board and ordered a new control panel, but haven't installed it yet. The machine has 110vac input, and the three blue wires from the control panel read 172 vdc, 170 vdc, and 168 vdc. What should I do next?

September 13th, 2024

My GE Profile French door refrigerator, model PVD28BYNCFS, has a convertible drawer that stopped cooling three weeks after purchase. I've had repairmen out multiple times, replaced a damper, and contacted GE customer service. I want to know how the drawer is cooled and if there are any possible solutions to get it working again.

May 11th, 2023