Justin B. asked
My GE GSS25KGMBWW freezer, which is 19 years old, has been showing signs of thawing items and a frost-covered back wall. I noticed this a few days ago and haven't taken any action yet. Additionally, I hear a fan running constantly inside the freezer compartment until I open the door. What could be the issue and what steps should I take to resolve it?
December 5th, 2023
Beth B. answered
The issue is likely due to the evaporator coils being frozen over, which prevents them from absorbin...
December 5th, 2023
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