asked

My GE Profile freezer (model PVD28BYNFS, purchased Nov 10, 2022) is not cooling. I have cleaned the coils, unplugged it for 7 minutes to restart, and the refrigerator seems to be cooling, but the freezer is allowing food/meat to thaw. The fan in the freezer is not running, and there is no excess frost build-up. What could be the issue?

January 5th, 2023

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