My refrigerator had frost on the back wall of the freezer. I unplugged it to defrost, but there seems to be a block of ice going down into the back, and I don't know where the water from the defrosting went. The freezer temperature was set at 6, and I don't know where the damper or thermistor are or what to check. How long has this been going on with your refrigerator? What have you tried so far?

March 9th, 2024

We have a Cabrio washer that has an error code DR with water standing in the basin. We replaced the drain pump, but it started a cycle and stopped again with the DR code. What could be causing this issue and what should we check next?

October 30th, 2024

My Maytag front-loading washing machine's door is locked and won't open. The machine is about 10 years old, and this issue just happened recently. What can I do to unlock the door?

November 3rd, 2023

My refrigerator's temperature won't drop from 47 to 34 degrees, even after defrosting the back of the freezer. The fridge is approximately 6-7 years old. What could be the issue and what should I check?

October 14th, 2023

My KitchenAid dishwasher, about 8 years old, is not cleaning dishes properly and the soap is not dissolving, causing it to drain out into a puddle at the bottom. I have cleaned the filter and checked the spray arm nozzles, but the issue persists. What could be causing this and what steps should I take to troubleshoot and potentially fix the problem?

June 26th, 2023