asked

My General Electric top-loading washing machine (model# gtw810ssj1ws) is not spinning during the spin test, even though the lid locks and the pump runs during diagnostics. The control panel says 'sensing,' but the basket does not spin as usual, and there is standing water inside. The washer makes a clicking noise in the control panel but no other sounds. I have already tried unplugging it for 10 minutes and did a factory reset. The agitation seems very mild, and the spin cycle has been more squeaky than normal recently. What could be the issue, and how can it be fixed?

August 18th, 2024

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