asked
My husband accidentally removed the door from our new GE Gas range oven (model VM112174P). The hinge lock is not pulling down as shown in the installation videos, and the door latch appears to be a hook. He has tried prying down the hinge and the hinge lock, but they do not stay down or move onto the hinge as expected. Was the hinge lock supposed to be pulled down before removing the door? He seems to be using more force than shown in the videos, so we think he might be doing it wrong.
July 7th, 2024
The top light in my GE Profile LV307357 refrigerator has been out for about a week. I have tried to find a way to take the cover off but cannot. What should I do to replace the light?
June 16th, 2024
I have an Amana refrigerator with the freezer on the bottom. It has power as the light is on, but is not cooling. The outlet has lost power and I ran an extension cord to see if the unit would work. I have read about a reset button and also a lock button which need to be pressed together for 30 seconds. Where are these located?
October 7th, 2024
My top-loading washer, about three years old, stops at the rinse cycle, doesn't drain the water or spin, and was previously locked. What could be the issue and what steps can I take to diagnose and fix it?
February 7th, 2023
My Amana fridge is not staying cold, but the freezer is fine. The fan in the freezer is working and some airflow is making it to the fridge, but only slightly. When I open the freezer door, the airflow into the fridge improves to a level where I would expect it to be. Seems like airflow is restricted when the freezer door is closed?
October 24th, 2023
My Samsung 3-drawer refrigerator's display panel is showing '0. FF' and everything is defrosting. How can I resolve this issue?
July 14th, 2024