asked

My Jenn-Air JFC2089SS refrigerator and freezer are not working, and the refrigerator is making a high-pitched buzzing noise every 3-5 minutes. The freezer has water in the ice tray, indicating it's not freezing, and the refrigerator's food is at 50 degrees. The noise seems to be coming from the general area of the refrigerator, but it's hard to determine the exact location. The compressor doesn't seem to be running. What could be the issue, and what steps should I take to diagnose and potentially fix the problem?

September 19th, 2023

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