asked

My Kenmore upright freezer keeps some food frozen while others like ice cream are melting. Ice is forming on the interior vent, and the unit is not in an air-conditioned area but is not jammed against the wall. The freezer is about 78 degrees where it is set, and the fan is running. What could be the issue, and what should I do since the unit is still under warranty?

April 1st, 2023

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