Diane H. asked

🔌  Appliance

My KitchenAid Microwave (Model: KCMS1655BSS) is not working. The light and timer work, but the plate is not turning and there is no heat. I have tried switching off the power at the main board and back on, but the issue persists. What could be the problem, and what steps should I take to diagnose and potentially fix it?

August 2nd, 2023

Lauren J. answered

The issue with your microwave not heating and the turntable not turning could be due to a faulty doo...

August 2nd, 2023

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