asked

My KitchenAid refrigerator model KBFS20EVMS has an ice maker that leaks down the back of the freezer. The freezer drawer was stuck, and upon forcing it open, we found the bottom shelf frozen to the back wall, the ice cube catcher with a thick layer of solid ice, and the sensor bar frozen to the bottom. We turned off the water source after clearing the ice. Do I need an exclusive KitchenAid technician to check it out, or can any plumber handle this issue?

March 1st, 2023

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