Brandon L. asked

🔌  Appliance

My refrigerator/freezer is not cooling properly. The refrigerator is set at level 7 and the freezer at level 6. There is frost buildup in the freezer, but not heavily on the backwall panel. No air is coming out of the vent in the refrigerator. The model is Hotpoint HSS25GFTA WW with serial number ML248550. What could be the issue and is there anything I can do until I can get a service technician?

July 27th, 2024

Janet D. answered

The issue with your refrigerator/freezer not cooling properly is likely due to either a bad heater o...

July 27th, 2024

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