Kristina W. asked

🔌  Appliance

My refrigerator is not cooling, but the freezer seems okay. I've tried resetting it by disconnecting power for 15 minutes, but it didn't help. The model number is RS265/67TD. I received a fault code 22 E. What could be the issue, and what steps should I take to diagnose and potentially fix it?

August 11th, 2024

Jennifer T. answered

The fault code 22 E indicates a problem with the freezer defrost heater, which could be either burne...

August 11th, 2024

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