Lori B. asked

🔌  Appliance

My Samsung front loader washing machine is making excessive noise and vibration while draining. It's been like this for 5-6 months, and the inner spinning cylinder bites the seal rubber edge at the 7 o'clock position. The gap between the cylinder and the outside circular edge is uneven, narrow at the lower left and wider northeast. I haven't done anything other than making sure the washer is stable on the floor. What could be the issue and what should I do?

January 12th, 2024

Alexander O. answered

The excessive noise and vibration are likely due to the inner tub being off-center relative to the o...

January 12th, 2024

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