Denise F. asked

🔌  Appliance

My Samsung RF4287HARS/XAA freezer stopped getting cold, the temperature display shows -8 but it's actually 40. I've tried unplugging it for 5 minutes and using the power freeze feature, but it didn't help. I've also replaced the freezer temperature sensor and the evaporator temperature sensor, but the freezer temperature is still not going down. The compressor is running but shuts off at times, and the display is accurate now, showing 66 for the freezer and 43 for the fridge, but the temperatures are not changing. An appliance guy suggested it might be the evaporator, but he didn't physically check anything. What could be the issue, and is it worth trying to fix, or should I get a new unit?

December 14th, 2024

Karen J. answered

The issue with your Samsung RF4287HARS/XAA freezer could be related to several components. Initially...

December 14th, 2024

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