asked

My Samsung washer (model Wa48h7400aw/a2) is not starting the cycle. The sensing light just spins, and the unit jerks around for 2-3 seconds at a time. It never gets past the sensing stage, and after about 2-3 minutes, it just resets the timer. Even in the cycle-only drain mode, the pump runs, but the unit doesn't spin. What could be the issue, and what steps can I take to diagnose and fix it?

December 1st, 2023

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