Jennifer D. asked

🔌  Appliance

My Samsung washing machine (model WF330ANBXAA) will not spin. The pump is okay, but the agitator wants to turn but can't, then tries to turn in reverse and forward but can't, and keeps doing this. I found small pieces of plastic in the filter clean-out. What could be the issue and what should I do?

September 22nd, 2023

John O. answered

The issue is likely due to a damaged stator assembly, which is causing the agitator to malfunction. ...

September 22nd, 2023

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