asked

My Subzero freezer is not cooling and stays at 71°F. I have tried a hard reset by unplugging it for 5 minutes, but it didn't help. I also received error codes 35.4, 48, and 25.4, 48, which seem to indicate Fan Faults and Defrost System issues. The unit is running, but the freezer side is not cooling, while the fridge side is working fine at 38°F. What could be the issue, and what should I do next?

April 16th, 2023

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