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My top-loading washer, which is two years old, occasionally stops the washing cycle on spin and drain and allows the lid to open no matter what. I have tried resetting it, starting a new washing cycle, unplugging and plugging it back in, and holding the start button for two minutes, but the top remains locked and I get code numbers. The washer does not agitate. What is causing this issue and how can it be resolved?

January 10th, 2023

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