Hi Pearl, the gas line to my kitchen lost pressure yesterday. Now my convection oven will not heat up. Do I need to have a service rep come and reset it? Or is there something that I can do myself to get it to heat up again? I can hear the pilot try to light, but it doesn't seem to be catching. My oven is 3 years old, and both the top and bottom ovens were working fine before we lost the gas pressure. The issue has been ongoing since yesterday.

May 13th, 2023

The dryer has power, and the motor is running, but the drum isn’t turning. It’s a Magic Chef MCSDRY1S 2.6, two years and two weeks old. What could be the issue and what should I check?

November 18th, 2024

We have a gas leak around the center burner on our Electrolux 5-burner cooktop, which is about 10-12 years old and has been an issue for about a month. The plumber identified the leak but does not fix appliances. What should we do to correct this issue?

February 22nd, 2024

I was getting ready to install a new Whirlpool dishwasher. After a kitchen renovation, the dishwasher does not clean dishes properly, the water lines were reversed (cold is hot and hot is cold), and the heat dry circuit does not work or get hot. What could be causing these issues and how can I fix them?

April 9th, 2023

My top-loading washing machine, which is less than a year old, keeps running in water. This has happened once before, and the only solution I knew was to stop the machine and drain all the water and soap. We live in a desert area, and I added some water from the kitchen while waiting for hot water. What could be the issue and how can it be resolved?

July 17th, 2023