We have a GE Profile Advantium Microwave oven # SCB1001KSS that is discontinued and doesn't heat up on microwave mode. We are looking for a replacement, but all we see online is a 30" model, while Wayfair offers a 27" one. Is the 27" model what we need, or do you have a suggestion? Additionally, do you know of a local supplier in Birmingham, AL, or a local GE service man that can repair it quicker and cheaper?

December 14th, 2024

I have a new GE side-by-side refrigerator with digital controls for the freezer and refrigerator. The freezer control number keeps rising on its own, causing water to leak out the bottom. This has been happening for about four months. How can I address this issue?

November 13th, 2024

I have a Cabrio washer that stopped suddenly with a load of very wet clothes. The lid lock light keeps flashing but the lid won’t lock. It has not happened before, and I have tried turning the washer off, setting it in a different wash cycle, and unloading the wet clothes, but nothing helped. What could be the issue and what should I do?

March 11th, 2024

My Danby Upright Freezer 13.8 cu ft has stopped freezing food, despite having electrical power. The fan may not be operating, and the control panel's arrows are not responsive. The door open light and bell work, but the temperature buttons seem non-responsive, displaying minus one for temp. What could be causing this issue and what steps can I take to resolve it?

June 25th, 2024

The picture of a lock is displayed on the front door panel of my KitchenAid dishwasher, and none of the buttons are working. How do I get the dishwasher to unlock? The model number is *******. The dishwasher worked fine yesterday, and the issue started when the door was opened to add more dishes and soap. I tried holding down the reset button, but it didn't work.

January 28th, 2024