asked

My Whirlpool washer is stuck on the pre-soak cycle. It's a top-loading, brand new model. I've tried restarting the cycle, unplugging, lifting the lid and closing it in 12-second intervals, and trying different cycles. I'm only getting cold water, but both lines are connected. What should I do?

May 6th, 2023

Sign Up to View Answers

Create an account to view answers and interact with the community!