asked

My Whirlpool washer (model WTW5010LW0) won't complete the initial sensing to start. Three lights flash (sense done and lid lock), then 'done' flashes, and it keeps alternating between them. We've tried unplugging the washer, recalibrating, and setting it to drain and spin, but it still doesn't work. The lid locks and unlocks, but it seems like the locking mechanism isn't communicating with the control panel. What could be the issue, and how can it be fixed?

November 11th, 2023

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