asked
Our microwave model JVM6172DK2BB, manufactured in June 2019, has been emitting smoke and a burning smell for about three weeks. We unplugged it and tried to set up repairs, but the third-party company did not work out. What could be causing this issue, and what are our options for repair or replacement?
November 17th, 2024
The word “Watertap” is showing on the screen and the dishwasher will not run. The message appeared during a cycle, and I’ve tried pressing different settings but it won’t move off of the “Soeed 60” setting. The dishwasher model is SHX88PW55N/10FD980100096. There is no sign of water around the appliance, or inside the tub, and I can't hear water running or the hum of a drain pump. I was having a new hot water heater installed earlier in the day when this happened. What could be causing this issue and what should I do?
September 6th, 2024
My LG WM0642HW washer is not spinning, even after replacing the plastic hub with metal gear slot and the stator. The drum turns freely, but it only moves half an inch and stops. The machine is level, and I'm getting an LE error code. What other part is needed?
August 15th, 2023
My KitchenAid built-in double oven has an issue where the lower oven is not heating. The fan and light work, but the broiler and bake functions are not working. The upper oven works normally. What could be the problem and how can I diagnose it?
June 22nd, 2023
I'm experiencing an issue with my lower unit not starting after loading. The screen displays 1:30, but nothing happens when I press the start button. The upper unit works fine, and there are no error codes. What could be the problem and what steps should I take to troubleshoot?
August 15th, 2023
My Fulgar refrigerator's freezer drawer door is difficult to open and makes a grinding noise, like dragging a table across a wood floor. I've inspected the cables and rails, and they seem fine. What could be causing this issue?
October 17th, 2024