Kim A. asked

🔌  Appliance

Refrigerator model # XXXXX Serial # XXXXX has issues with its TurboCool and CustomCool settings. The Citrus setting does not work, causing items to freeze solid in the bin, and liquids on lower shelves of the door are icing up. The temperature at the top of the door reads 38 degrees, and the freezer reads 0 degrees (even after adjusting to 2 degrees). The unit is about 8 years old. What could be causing these issues and what can be done to fix them?

November 24th, 2024

Jim G. answered

The issues with the refrigerator's settings and temperature control are likely due to problems with ...

November 24th, 2024

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