Christine C. asked
The cooling off light is on and the refrigerator is not running. What could be the issue and how can it be resolved?
April 16th, 2024
Marilyn S. answered
The issue is likely due to a faulty control board. Here are the steps to resolve it: 1. Identify the...
April 16th, 2024
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I have a Kenmore top-loading high-efficiency low-water washer model 2130. During the wash and rinse cycles, it has started making a loud screeching noise that sounds like metal grinding on metal. The cycle completes and the clothes get done, but I think I'm waking up the neighbors. The noise seems to be coming from the top left of the machine during the agitation parts of the cycle, and the spins are okay with no noise. What could be causing this noise and what should I check?
October 10th, 2024
My Magtag Neptune TL washer will not go into the rinse cycle. The timer doesn't stop, and I am not getting an error code. What could be the issue and what should I do?
December 8th, 2024
I have a KitchenAid dishwasher KUDM01TJWH0. It will not start, only the light clean cycle and the drain cancel buttons work. The dishwasher works normally after turning off the circuit breaker for 5 minutes or more, but returns to the previous state after a full cycle. I have reseated each connector in the controls, but there is no change. What could be causing this issue and what should I do?
June 11th, 2023
I have a Maytag Neptune top/bottom combo washer that stops and shuts off after about 5 minutes during the wash and rinse cycles. The drum spins freely and there is a lot of water when spun manually. What could be causing this issue and what steps can I take to troubleshoot or fix it?
June 8th, 2024
I have a Maytag Neptune MAH4000AWW that will not go into the spin cycle, but everything else works fine. The control board on top of the washer had a black burnt streak on it, and after replacing it, the new board blew out immediately. What could be the issue, and what should I do to fix it?
April 27th, 2023