While replacing suspension rods, the top console of my washing machine (Model WA50T5300AC/US, approximately three years old) fell and an electrical connection with seven wires (white, orange, red, purple, gray, blue, and yellow) became disconnected. I have pictures but cannot see the female connection. What should I do to reattach the connection, and is there a specific part number for the control board that needs to be replaced?

November 8th, 2024

We have a Miller grandfather clock that always keeps time perfectly but we can never get the hour chime to go on the hour. It always either chimes at the 30 or 45 minute mark. What are we doing wrong?

January 25th, 2023

My washer threw a breaker off during a spin cycle, and now it won't turn on. The lid is locked, and my clothes are stuck in water. I've tried resetting the breaker and plugging it into different outlets, but it still won't power on. Is there a way to unlock the lid to get the clothes out before my repair appointment next Thursday?

November 5th, 2023

We get a leak detected error but there is no leak. Have replaced the sensor, but still get the error code. What could be causing this issue, and what should I check next?

January 8th, 2023

Two of my shelves on the door have broken. How can I get them replaced?

April 14th, 2024