Robert B. asked

🔌  Appliance

Water is freezing on the bottom of the freezer and leaking onto the floor. The refrigerator is level, but there is ice on the bottom inside. This issue has been ongoing for about a week, and I have checked the water lines behind the refrigerator, which are dry and not leaking. What could be causing this and what should I do to fix it?

October 26th, 2024

Christopher B. answered

The most likely cause of water freezing on the bottom of your freezer and leaking is a plugged drain...

October 26th, 2024

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